Pre-Sales Engineer

Job title: Pre-Sales Engineer – Hybrid & 365 

Location: Manchester (hybrid working available)

Hours: Monday to Friday, 37.5 hours per week 

Salary:  Competitive + BCN Benefits

About BCN: 

At BCN we unite people and technology to enable organisations to fly.  

We believe people and organisations can achieve anything using technology to it’s full potential. Our role is to help them understand what is possible, implement in the right way and utilise their technology to achieve their ambitions. Which is why we put people front and centre – building client relationships for life and fostering a culture where our people thrive. 

We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions with industry-leading client experience across business, public sector and not for profit organisations. From cloud computing, cybersecurity, and data management to power app development, we are dedicated to pioneering technology with Microsoft innovation. 

Guided by our 3 values of building relationships, customer success and passion and dedication, we are on a mission to make BCN the most trusted tech partner in the UK today. The kind of company clients want to work with, and people want to work for. 

We are delighted you are on this journey with us! 

Focus of the role: 

The Pre-Sales Engineer will play a key role in supporting the sales process by designing, scoping and recommending technology solutions that align with customer business and technical requirements. The primary focus of the role is On-Premise Infrastructure and Microsoft Modern Work solutions, helping customers modernise, optimise and secure their IT environments.  

The role requires strong technical expertise across on-premises infrastructure, networking, servers, storage, Active Directory, backup solutions, Microsoft 365, identity, endpoint management and security technologies.  Working closely with Account Managers, customers and internal delivery teams, the Pre-Sales Engineer will act as a trusted technical advisor, ensuring proposed solutions are technically sound, commercially viable and deliver tangible business outcomes.  

Whilst the primary focus of the role is on-premises infrastructure, networking, Microsoft 365, and endpoint management solutions, experience with Microsoft Azure would be advantageous. 

Responsibilities: 

Technical Pre-Sales Support  

• Support Account Managers with technical guidance throughout the sales process.  

• Lead customer discovery to understand requirements and qualify solutions.  

Solution Design & Consultancy  

• Design Hybrid Infrastructure and Modern Work solutions.  

• Produce proposals, designs, scopes and Statements of Work.  

• Assess risks and ensure solutions meet customer, security and industry requirements.  

Customer Engagement  

• Act as a trusted technical advisor.  

• Deliver presentations, demonstrations and workshops.  

• Explain technical solutions in clear business terms.  

Internal Collaboration  

• Collaborate with Sales, Delivery, Service Desk and Security teams.  

• Provide clear implementation handovers.  

• Support service development, documentation and continuous improvement.  

Person, Skills & Experience: 

• Experience in a Pre-Sales, Solutions Architect, Technical Consultant or senior engineering role within an MSP, IT services or consultancy environment.  

• Proven experience designing and scoping infrastructure and Microsoft solutions.  

• Experience producing and presenting proposals, Statements of Work and technical documentation to varied audiences.  

Essential Technical Skills:  

Hybrid Infrastructure  

• Windows Server, Active Directory, Group Policy, DNS and DHCP.  

• Hyper-V or VMware, with SAN and NAS storage.  

• Backup, disaster recovery, resilience and business continuity, ideally using Veeam.  

Networking  

• Switching, routing, VLANs, WAN, wireless and site-to-site VPNs.  

• Network troubleshooting and performance optimisation.  

• Enterprise platforms such as Aruba, Cisco, Meraki or Dell.  

Security  

• Firewalls such as Fortinet, SonicWall or WatchGuard.  

• Secure remote access, MFA and network segmentation.  

• Security best practice and infrastructure hardening.  

Modern Work  

• Microsoft 365, including Exchange Online, Teams and OneDrive.  

• Entra ID, Conditional Access and identity security.  

• Intune, MDM, MAM and Windows Autopilot.  

• Microsoft Defender and endpoint security.  

Personal Attributes:  

• Strong communication, presentation and relationship-building skills.  

• Customer-focused, commercially aware and solution-oriented.  

• Analytical, organised and able to manage multiple opportunities.  

• Proactive, self-motivated and able to work independently.  

• Collaborative, with a commitment to technology and continuous development.  

Why BCN? 

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy. 

• Competitive salary with the ability to progress. 

• 23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more! 

• Company pension scheme. 

• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us. 

• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more 

• Life assurance 

• Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts. 

• Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active. 

• Long service recognition to celebrate all the milestones 

• Beer (or soft drinks) and Pizza at the end of month, dress down every day, social events such as Summer BBQ, Christmas party and lots more!