ERP Project Manager

Job title: ERP Project Manager

Location: Role can be worked from either our Manchester or Leeds office (Hybrid working available)

Hours: Monday to Friday, 37.5 hours per week

Salary: Up to £65k DOE + benefits

About BCN:

BCN is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management. We’re proud to have a strong Glassdoor rating, a reflection of the dedication and feedback from our amazing team.

Our core values of integrity, accountability, efficiency, communication, and teamwork shape everything we do. We foster a culture of openness, where collaboration is key. At BCN, we achieve success through collective effort!

Focus of the role:

You will manage, coordinate and support the delivery of multiple and simultaneous projects to a wide and varied customer base, lead interactions and be a pivotal and trusted communication layer for customers, as well as both functional and technical internal channels. Our clients and projects vary in scale and complexity, so no two days will be the same.

We are looking for someone that shares our passion in providing a first-class service and for ensuring service excellence.

Responsibilities:

• Manage and coordinate project delivery within the BC function.
• Facilitate project workshops.
• Provide periodic updates to both internal and external stakeholders.
• Identify and manage project and security risks for BC projects in line with BCN’s risk matrix.
• Manage and document scope change within the project.
• Collaborate with the wider PMO team to ensure project resources are appropriately scheduled.
• Work holistically with all areas within BCN.
• Use the BCN Project Framework for the management of projects.
• Apply the necessary level of governance and use the correct methodology to successfully deliver projects.
• Track and maintain an issues log during the User Acceptance Testing process.
• Provide monthly forecasts relating to project closures and billing to Project Management Team Lead.
• Manage the project delivery through the appropriate toolset.

Why BCN?

• The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy
• Competitive salary and the ability to progress
• Enhanced holiday allowance increasing with length of service, plus bank holidays, we even give you the day off if you’re working to celebrate your birthday
• Did we mention holidays? Yes we did, but you will also have the option to buy more
• Hybrid working policy – your wellbeing matters to us
• Company pension scheme
• 6-months of full pay during maternity leave – subject to length of service
• 2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
• Life assurance
• Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts
• State-of-the-art office with free parking
• Balancing work, life, and fitness can be challenging, so we offer a free 24-hour on-site gym at our Manchester and Leeds locations to make it easier to stay active
• Long service gifts to celebrate all the milestones
• “Teach the Techie” sessions ran by our very own experts, where team members can share knowledge, learn new skills, and stay updated on the latest industry trends
• Beer (or soft drinks) and Pizza Friday’s, dress down every day, social events such as Summer BBQ, Christmas party and lots lots more

Unfortunately this role does not qualify for UK sponsorship.

Person, Skills & Experience:

• Experience of delivering projects from of varying complexities
• Working experience of Microsoft Dynamics NAV/BC; demonstrable understanding of functionality, structure and ‘real world’ operation.
• Someone who cares about what they do, who cares about the customer, and is relentless in ensuring the best customer experience and levels of internal performance
• Demonstrate a very high level of customer service to internal and external stakeholders
• Demonstrate a ‘Can-Do’ attitude
• Be an excellent and confident communicator
• Ability to work individually and as part of a team
• Proven ability to manage the workload of a team and get the best output from that team
• Ability to prioritise conflicting workload and schedules in line with the business and customer needs
• Proficient in all Microsoft packages – intermediate/advanced user in word and excel
• High levels of accuracy and attention to detail