ERP Project Manager

Job title: ERP Project Manager

Reports to: Project Management Team Lead

Location: Role can be worked from either our Manchester or Reading office (Hybrid working available)

Hours: Monday to Friday, 37.5 hours, 9am to 5.30pm, 60-minute lunch

Salary: Up to £65k + benefits

About BCN:

BCN is a leading managed IT services provider based in the United Kingdom. We specialise in delivering technology solutions to businesses across various sectors. Our services include cloud computing, cybersecurity, data management, and more.

We have an open culture where collaboration, inclusion and close working with the leadership team is essential – we work together & we win together!

Focus of the role:

You will manage, coordinate and support the delivery of multiple and simultaneous projects to a wide and varied customer base, lead interactions and be a pivotal and trusted communication layer for customers, as well as both functional and technical internal channels. Our clients and projects vary in scale and complexity, so no two days will be the same.

We are looking for someone that shares our passion in providing a first-class service and for ensuring service excellence.

Responsibilities:

• Manage and coordinate project delivery within the BC function.
• Facilitate project workshops.
• Provide periodic updates to both internal and external stakeholders.
• Identify and manage project and security risks for BC projects in line with BCN’s risk matrix.
• Manage and document scope change within the project.
• Collaborate with the wider PMO team to ensure project resources are appropriately scheduled.
• Work holistically with all areas within BCN.
• Use the BCN Project Framework for the management of projects.
• Apply the necessary level of governance and use the correct methodology to successfully deliver projects.
• Track and maintain an issues log during the User Acceptance Testing process.
• Provide monthly forecasts relating to project closures and billing to Project Management Team Lead.
• Manage the project delivery through the appropriate toolset.

Why BCN?

• The opportunity to shape your own future with industry leading training and development and access to our BCN Academy
• Competitive salary and the ability to progress
• 23 days holiday increasing with length of service and the option to buy additional leave
• Hybrid working
• Birthday off
• Company pension scheme
• 2 paid leave days per annum to volunteer and support your local community
• Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
• Life assurance
• Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts
• State-of-the-art office with free parking
• Free 24-hour on-site gym (Manchester and Leeds)
• Long service gifts to celebrate the milestones
• Beer Fridays, end of month pizza, pool tables (with cross office tournaments if you fancy your chances!), dress down every day, social events such as Summer BBQ, plus more!

Person, Skills & Experience:

• Experience of delivering projects from of varying complexities
• Working experience of Microsoft Dynamics NAV/BC; demonstrable understanding of functionality, structure and ‘real world’ operation.
• Someone who cares about what they do, who cares about the customer, and is relentless in ensuring the best customer experience and levels of internal performance
• Demonstrate a very high level of customer service to internal and external stakeholders
• Demonstrate a ‘Can-Do’ attitude
• Be an excellent and confident communicator
• Ability to work individually and as part of a team
• Proven ability to manage the workload of a team and get the best output from that team
• Ability to prioritise conflicting workload and schedules in line with the business and customer needs
• Proficient in all Microsoft packages – intermediate/advanced user in word and excel
• High levels of accuracy and attention to detail